Shipping and Delivery

At Farmhousegear, we prioritize quick and reliable delivery through efficient shipping services.

Shipping Time

Total Delivery Time = Processing Time + Shipping Time

Delivery Phases

  • Processing Time: Includes order verification and preparation. Duration varies based on location and order specifics.
  • Shipping Time: Begins after processing and depends on the shipping method and destination.

Please note our cutoff time is based on (GMT-08:00) Pacific Standard Time. Delays may occur during busy periods.

We partner with USPS, UPS, FedEx, and DHL. Estimated delivery time combines processing and shipping durations.

Estimated Delivery Timeframes

PRODUCT TYPEESTIMATED PROCESSING TIMEESTIMATED SHIPPING TIMETOTAL ESTIMATED DELIVERY TIMEFRAME
Custom Sneakers & Shoes3-5 days7-14 days10-19 business days
Apparel3-5 days7-14 days10-19 business days

Orders are processed Monday-Friday, excluding federal holidays, on Eastern Standard Time.

Shipping Costs

  • Standard Shipping: $4.95
  • Orders Over $99: Free Shipping

Tracking Your Package

  • You will receive a confirmation email with a tracking number once your order ships.
  • Track your package on our website.
  • Tracking updates may take 5-7 business days. For issues, email [email protected] if there are no updates after 10 business days.

Shipping Delays

  • If your order is not delivered within 45 calendar days, contact us at [email protected] for a full refund.
  • We aim to respond within 12 hours.

Undelivered Packages

  • If your tracking shows delivered but you can’t find your package, check the delivery location thoroughly.
  • Contact the carrier first, then email us at [email protected] if needed.

Incorrect Addresses

  • Ensure your address is correct at checkout.
  • We cannot guarantee delivery to incomplete or incorrect addresses.
  • Notify us immediately at [email protected] about any errors.

Duties & Taxes

  • Customers are responsible for any duties, taxes, or fees.
  • Farmhousegear is not liable for customs fees if the package is rejected or delivery fails after multiple attempts.

We may cancel orders at our discretion without guaranteed refunds.

For any questions, please contact [email protected].